المحتويات
Why the account deserves protection
A 1win account holds your balance, the loyalty programme points with VIP levels, and cashback you have not yet claimed. Whoever takes it over reaches all of that - so protection is not a formality.
The password and verification code
A long password unique to 1win, and never share it or the verification code with anyone whatever they claim; 1win support never asks for them. Any page asking for your 1win password outside its official domain is fake.
Identity verification as protection
Under the rules, withdrawal requires matching the account name with the payment method, and an ID document may be requested. This means a verified account is harder to hijack: even if a stranger logs in, they cannot withdraw to a method in their name.
On a suspicious login
If you see login activity you did not make or get a verification code you did not request: change the password at once, tell support the time, and review the transaction history for an unauthorised withdrawal. To recover the password see the password page.